Privacy Policy B

PRIVACY NOTICE IN DETAIL FOR CLIENTS

Detailed Privacy Policy For Clients.

1.Introduction.

1.1 We are committed to safeguarding the privacy of our website visitors and service user.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users, in other words, where we determine the purposes and means of the processing of that personal data.

1.3 If we use cookies on our website. In so far as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

See Cookies Policy & Web Analytics.

1.4 Where our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing

communications and limit the publication of your information.

2. This Policy.

In this policy “we”, “us” and “our” refer to Swimmer Limited, for more information about us, see Section 10.

3. How We Use Your Personal Data.

3.1 In this Section we have set out:

(a) The general categories of personal data that we may process;

(b) In the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c) The purposes for which we may process personal data; and

(d) The legal bases of the processing.

3.2 We may process data about your use of our website and services (“usage data“). The usage data may include [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use]. The source of the usage data is [our analytics tracking system]. This usage data may be processed [for the purposes of analysing the use of the website and services]. The legal basis for this processing is consent.

3.3 We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is you. The account data may be processed [for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.] The legal basis for this processing is consent.

3.4 We may process your information included in your personal profile on our website (“profile data“). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent.

3.5 We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include name, address, telephone number & email address. The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent.

3.6 We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent.

3.7 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.

3.8 We may process information relating to our customer relationships, including customer contact information (“customer relationship data“). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent.

3.9 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed [for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

3.10 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.

3.11 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and meta-data associated with the communication. Our website will generate the meta-data associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.12 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.13 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

3.14 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data] where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.15 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

4. Providing Your Personal Data To Others.

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

We may disclose usage, account, profile, service, publication, customer, enquiry, notification, transactional & correspondence data to our suppliers, contractors & business associates in so far as its reasonably necessary for us to supply you with relevant goods and/or services in regard of your contact with us.

Financial transactions relating to our website and services are handled by our payment services providers, PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of [processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at

https://www.paypal.com/en/webapps/mpp/ua/privacy-full.

We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data. In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International Transfers Of Your Personal Data.

In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

We have offices and facilities in the United Kingdom so your data is processed primarily within the UK. However our hosting facilities for websites are situated in Europe.

We do not envisage transferring your data outside off the EEA. However in the event it may occur transfers of personal data from a member state to a third country with an adequate level of protection are authorised.

However, although transfers may not take place when an adequate level of protection is not guaranteed, there are a number of exceptions to this rule listed in the directive.

Such as if the data subject himself agrees to the transfer, in the event of the conclusion of a contract, is necessary for public interest grounds, but also if Binding Corporate Rules or Standard Contractual Clauses have been authorised by the Member State.

The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these third countries.

Transfers to each of these third countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from

https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/rules-international-transfers-personal-data_en

http://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX:32016R0679

(See Parts 101 -120)

You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining & Deleting Personal Data.

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 We will retain your personal data as follows:

(a) personal data categories 3.2 to 3.11 will be retained for a minimum period of one year following date of their acquisition, and for a maximum period of seven years following their acquisition.

(b) Not withstanding the provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligations (such as accounting & taxation) to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments.

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 We may notify you of significant changes to this policy by email.

8. Your Rights.

8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data.

Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can request a copy of your personal data held by us by sending us a request to our email address on this website.

8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format.

However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13 You may exercise any of your rights in relation to your personal data by written notice to us or in addition to the other methods specified in this Section 8.

9. About Cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

9.1 Cookies Used By Our Service Providers.

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. If we use Google Analytics to analyse the use of our website then Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

See Google’s Privacy Policy.

9.2 Managing Cookies.

Most browsers allow you to refuse to accept cookies and to delete cookies.

Blocking all cookies will have an impact upon the usability of many websites.

If you block cookies, you may not be able to use all the features on our website.

See Cookies Policy & Web Analytics.

10. Our Details.

This site is owned & operated by Swimmer Limited.

Our address for service of mail is Swimmer Limited, 3 Kinley St, Swansea, SA1 8HE.

You can contact us:

(a) By post, to the service of mail address as above.

(c) By telephone, on the contact number displayed on this website.

(c) By email, using the email address displayed on this website.

11. Data Security.

11.1 Protection & Storage Of Your Personal Information.

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in Wales, UK.

Personal information that we store or transmit by email is protected by security and access controls, including username and password authentication, two-stage authentication, and data encryption where appropriate.

We employ technical and organisational security measures designed to protect the personal information that you share with us and safeguard the privacy of such information. These in part include the following measures

  • Placing GDPR confidentiality requirements on ourselves and any third party service providers or contractors that we deal with for the delivery of our services to you;
  • Destroying personal information if it is no longer needed for the purposes for which it was collected. We always ensure that it is disposed of in a securely.
  • Having physical security facilities & procedures for the storage of your personal information to prevent unauthorised access to it in hard copy or electronic form,
  • Using secure communication channels for transmitting data that is sent to & from us by email, HTTPS.

11.2 Retention Of Your Personal Information.

We keep your personal information only for as long as is reasonably necessary for the purposes for which it was collected.

Sometimes we may store your personal information for longer periods of time, where we are required to do so to comply with with legal, regulatory, tax & accounting requirements.

Further in specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or if we believe there is a prospect of litigation relating to your personal information or dealings.

If you require more information about how we physically & electronically store & retain your information please email us.

12. Data Breach.

A personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. GDPR introduces a duty on all organisations in UK to report certain types of personal data breach to the ICO.

  • We must do this within 72 hours of becoming aware of the breach, where feasible.

  • If the breach is likely to result in a high risk of affecting individuals’ rights and freedoms, we must also inform those individuals without undue delay.

  • We are required to keep a record of any personal data breaches, regardless of whether you are required to notify.

It follows we have breach detection, investigation and internal reporting procedures in place to enable us to comply with all the above requirements. Please email us if you require further details.

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This document was created in part, by using a template from SEQ Legal – https://seqlegal.com

PRIVACY NOTICE SUMMARY FOR CLIENTS